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After some time, print-head may accumulate residue that contains dust, ink and adhesive, gathered from the media and foils.If the printed image is unexpectedly faint, has dots or lines, then we recommend checking the print-head visually and removing any accumulated residue.Regardless, we recommend cleaning the print-head every 500 meters of printing.How to clean the print-head:Pour cleaning solution on the sponge swab stick and rub on the print head back and forth until accumulated residue is removed.Regardless, we recommend cleaning the media roller every 500 meters of printing.How to clean the media roller:Pour cleaning solution on the wiping cloth. While force turning the media roller wipe back and forth on the media roller until accumulated residue is removed.